Review of the Black & Decker BDH1720SM Steam Mop

Review of the Black & Decker BDH1720SMWhy go with Black & Decker’s BDH1720SM steam mop?

According to its product page, this nifty cleaning tool is equipped with what the company calls SmartSelect Technology. Through this feature, you can select which type of floor to work on and the mop “automatically releases just the right amount of steam” that suits the floor’s surface.

If only for that, we’d say this steam mop is a cool idea, and you should get one for your home fast. Like right now.

But hold on. As you know, not all bright ideas are actually worth it. So the big question is, does the Black & Decker BDH1720SM deliver its promises? What are its pros and cons? What are the feedback given by buyers who have previously bought and tried this steam mop? Here, we’d give you a consumer report of the product.

What are the Good Things Said About the Black & Decker BDH1720SM Steam Mop?

The general consensus is that the Black & Decker BDH1720SM is easy to assemble, operate, and maneuver. This is a big plus as no one wants to spend time with complicated instructions.

The pads have also received positive feedback. They’re “super thick,” and they “wash nicely.” Also, the fact that these pads are machine-washable is a big plus. You only buy replacements from time to time.

Issues Encountered by Buyers

The Black & Decker BDH1720SM mop is not at all perfect, as evident in several 1-star reviews and negative feedback given by previous buyers. Why the low rating?

For one, a few buyers have said that their unit had “functional” problems, especially when it comes to the steam function. When it’s defective, this product “generates steam when it wants to,” according to a buyer.

Another issue is that it seems that this product may not be that long-lasting. Several consumers say that their unit had died on them after about 6 months of usage, others say they’ve experienced defects only after 2 or 3 months.

Now… the biggest question is, is the SmartSelect Technology well-received? Unfortunately, it hasn’t gotten 100% approval from customers. Why is this the case? First, the company has already pre-set the amount of steam for different types of floors. So there’s a possibility that you may not be satisfied with how much steam is generated for, let’s say, your tile floors. Second, one buyer with a verified purchase said the steam is sometimes “inconsistent.”

Our Final Word

We’d love to give a positive recommendation on the Black & Decker BDH1720SM. But because the issues outweigh the positive feedback, we’d like to urge you to consider this steam mop with reservations.

Need more reviews? Click here to read consumer feedback posted on a popular online retailer.